Tuesday, November 1, 2022

Baking of HR Leaders


Course Title:

Baking of HR Leaders: Insights from Crucible Experiences of Leaders


Volunteers from Faculty of the Institute. Arvind Agrawal and T V Rao will be happy to conduct faculty development programs or give guest sessions if  time etc. are suitable

Course Objectives

This course intends to provide leadership insights for participants from the lives of Successful Leaders who made an impact in the filed and impacted their organizations, profession by their work and  making a difference to the lives of many others. The case studies are chosen from the documented case studies of select leaders. The participants are expected to read and assimilate the process of making of a leader, the competencies and values leader’s exhibit and ways of cultivating some of these qualities. The list of leaders to be studied are indicated in the appendix 1. The participants will choose from the case studies, discuss in the class and draw lessons for themes elves and for others to follow.

The participants also write their own story and learn to document leadership stories of other leaders and draw insights using any theoretical framework they chose including the one by Agarwal and Rao presented in their book Leaders in the Making.

The final objective of the course is to gain insights about leadership, understanding the meaning and process of experiencing crucibles and converting them to enhance leadership skills and impact.  BY the end of the course each participant would have documented their own leadership journey, and besides that of another leader, gained insights using various tools into their leadership[ qualities and styles and contributed the documentation by others in the course.


The course will consist of four parts

1.       Conceptual readings and presentations and discussion including some self-assessment on tests like those given in the books.

The conceptual work will require reading of books and articles on leadership to get the conceptual underpinnings right. These include the works of Warren Bennis on Crucibles of Leadership, McClelland on Power Motivation of leaders, Udai Pareek on Institution Building, Noel Tichy on Leadership Engine, Dave Ulrich on Leadership in Asia etc.


2.       Readings of case studies and presentations. The participants will make presentations of the case studies on what qualifies them to ebb be leaders, leadership qualities, crucible experiences, who impacted them, leadership activities, competencies, influencers and lessons for understanding and developing leadership for people of the age groups and sectors represented by the participants. Each presentation should specify at least one lesson and one action plan for developing self and nurturing others. 

3.       Preparation of case studies by participants including a self-study. Each participant will write and present a case study of oneself using the case studies presented in Leaders in the making by Agrawal and T V Rao. The case studies can be based on net search and preferably interviews online. This will be specified in the class.

4.       Preparation of Development plans for self-including a plan for development action. This could be based on a 360 Degree Feedback or a personal coaching session between pairs or triads (groups of 2 to 3 participants)

Classroom sessions with presentations by participants

For whom:

·         MBA or PGDM students, Masters in HR, Doctoral Degree or fellow program students. Social work students or master’s in education and allied subjects

·         This course will be of immense value to Executive Education Programs offered by most B-Schools and Universities. This course is based on practical experiences combined with research work in India.

Detailed sessions:

Sessions 1 – 10 (90 minute sessions): Concepts and approaches to Leadership: 1. Peter Drucker (2004), 2. Noel Tichy (1997), 3. Warren Bennis and Thomas (2002), 4. Dave Ulrich (2010), 6. Zenger and Folkman (2002), 7. Jacob Morgan (2020), 8. McClelland and Burnham (1976), 9. Pareek, 1981, 2002), 10. Jim Collins (Level 5 leadership 2001), 11. Rao (2010) on the four types of Managers from Managers h who make a difference.

Each session will discuss two Approaches or articles or books from the above. The readings are given at the end. The following is a sequence:



Session 1: Concepts and Approaches to Leadership: Cohen, Peter Drucker, and McClelland

Session 2: Leaders as Teachers and the Importance of a Point of View: Noel Tichy

Session 3: Qualities of Leaders from 360 Feedback research: Zenger and Folkman (The extraordinary Leader) and T V Rao and Charu Sharma  (100 Managers in action)

Session 4: Leaders as Institution Builders (McClelland and Burnham and Udai Pareek)

Session 5: Crucible of Leadership ( Warren Bennis)

Session 6: Leadership Research in Asia: Dave Ulrich, George Joseph, Pritam Singh, Niharika Vohra

Session 7: Leadership Styles and their Impact; J B P Sinha, TVRLS work on 360 Feedback

Session 8: Understanding Leaders- Interviews and Tests: Interview Schedlein Agrawal and Rao

Session 9 and 10: Practice Interviews (participants interview one another and document) Classroom exercises

Sessions 11-20. The participants will select three case studies per session from any of the books they choose (HR Leaders from Agarwal and Rao) and will prepare a ppt on the case studies for presentation for 15 minutes each highlighting the case and lessons. In case they choose from Effective people they will also take the questionnaires given at the end of the chapter of that respective case and share their responses and views to improve the tool. Participants are encouraged to take from different sectors or areas.

Sessions 21: Choice of case studies to be done discussion and presentation of preliminary work. Reasons, criteria, sources of information etc.

After session twenty-one there will be time or break for Filed work

Sessions 22 - 25: Presentation of case studies in groups and sharing of lessons and Individual Development plans

Outcome: For each course the expected outcome will be a possible publication by the group of participants. For example, in a class of twenty we expect at least ten case studies to be developed and participants can work in pairs for interviews and preparation of case studies. The case study should be of similar size as that given in Agrawal and Rao and not exceeding 8000 words.



Class participation: in 10 sessions including presentations 25%

Course work: Tested by class test or review papers 25%

Case studies – Project work: 50%


Leadership case Studies:

HR Leaders (from the book by Arvind Agrawal and T. V. Rao: Leaders in the Making: Crucibles of change makers in HR; 2022, Penguin Books).

1.       Anand Nayak  

2.       Anil Khandelwal

3.       Anil Sachdev 

4.       Aurania Kumar

5.       Aquil Busrai

6.       Aroon Joshi

7.       Ashok K. Balyan

8.       Chandrasekhar Sripada

9.       D. Harish

10.   Dileep Ranjekar

11.   Hema Ravichandar

12.   Kishore K. Sinha

13.   Marcel Parker

14.   Niddodi Subrao (N.S.) Rajan

15.   P. Dwarakanath

16.   Pradeep Mukerjee

17.   Pratik Kumar

18.   Raghu Krishnamoorthy

19.   Rajeev Dubey

20.   R.R. Nair

21.   S.V. Nathan

22.   Santrupt Misra

23.   Satish Pradhan

24.   Saurabh Dixit

25.   Shrikant Gathoo

26.   Sridhar Ganesh

27.   Vineet Kaul

28.   Visty Banaji

29.   Vivek Paranjpe

30.   Yogi Sriram 


Other Sources like: Inderjit Khanna, Indra Nooyi (referenced below) and other biographies could be chosen.

 Being People - Life Histories of six HRD leaders of India by Joseph George covering the following leaders:

1.       Mr. Ranjan Acharya and

2.       Pallabh Bandhopadhyay

3.       Aroon Joshi

4.       Mr. George Kunnath 

5.       George Menezes,

6.       Vivek Patwardhan

Readings and references


·         Bennis, warren, and Thomas, Robert J. (2002) Crucibles of Leadership, Harvard Business Review, Septemebr, 2002; https://hbr.org/2002/09/crucibles-of-leadership

·         Boyatzis, R.E. (1982), The Competent Manager: A Model for Effective Performance, John Wiley & Sons, 1982.

·         Cohen, William (2020), Peter F. Drucker’s Leadership: see https:// www.corporatelearningnetwork.com/leadership-management/ articles/drucker-called-these-two-organizational-qualitiesessential (downloaded on 9-9-2021)

·         Drucker, Peter (2004), ‘What Makes an Effective Executive’, Harvard Business Review Communication, June 2004, https://hbr.org/2004/ 06/what-makes-an-effective-executive

·         Drucker, Peter (1999) Managing Oneself: Harvard Business review

·         Collins, J. (2001) Level 5 Leadership: The Triumph of Humility and Fierce Resolve. Harvard Business Review, 79, 67-76.

·         Ganesh, S. R and Joshi, P. (1985) Vikram Sarabhai Leadership Style, Vikalpa, Vol. 10, No. 4, October-December, 1985

·         McCall, Morgan W., Lombardo, Michael M. and Morrison, Ann M. (1988), Lessons of Experience: How Successful Executives Develop on the Job, New York: The Free Press

·         McClelland, David C. and Burnham, David H., ‘Power is the Great Motivator,’ HBR Classic, 1976, 2003

·         Pareek, Udai (1994) Beyond management:Essays on Institution Building, Oxford & IBH Publishing Company

·         Rao, T.V. (2010), Managers Who Make a Difference, New Delhi, IIMA Books, Random House.

·         Rao, T.V. (2015), Effective People, New Delhi, Penguin Random House.

·         Rao, T.V. and Charu Sharma (2011), one hundred Managers in Action, New Delhi, Tata McGraw-Hill publication.

·         The CIPD Professional Map Downloaded on 7-9-2021, https://www. coursesonline.co.uk/everything-you-need-to-know-about-cipdsnew-2021-qualifications/ The SHRM Competency Model (2016), https://www.shrm.org/ LearningAndCareer/competency-model/PublishingImages/pages/ default/SHRM%20Competency%20Model_Detailed%20Report_ Final_SECURED.pdf downloaded on 12-9-2021

·         Tichy, Noel (1997), The Leadership Engine: How Winning Companies Build Leaders at Every Level, New York, Harper Business.

·         Ulrich Dave: (2010) Leadership in Asia Challenges and Opportunities, McGraw-Hill Education, Ministry of Manpower Singapore.

·         Ulrich, Dave, Mike Ulrich, Erin Wilson Burns and Patrick Wright (2021), ‘New HRCS 8 Competency Model Focuses on Simplifying Complexity’, 22 April 2021; https://www.rbl.net/ insights/articles/new-hrcs-8-competency-model-focuses-onsimplifying-complexity

·         Wright, Patrick M., Mike Ulrich, Erin Wilson Burns and Dave Ulrich (2021), Navigating HR’s Impact, HRCS Round 8 Findings: HRCS, The RBL Group and Michigan Ross: file:///C:/Users/ Admin/Downloads/HRCS-8-report-final.pdf

·         Zenger, John H., and Joseph Folkman (2002), The Extraordinary Leader, New Delhi, Tata McGraw-Hill (Original McGraw-Hill Edition 2002)


·         Other references & articles

·         Singh, Pritam, (2017) Leadership challenges: Issues and Challenges, NHRDN Journal, December 2017

·         Bhandarkar, Asha and Singh, Pritam (1999) Parenting transformational Leaders, MDI Journal, 3(1).

·         Sinha, J. B. P. (1980) Nurturant Task Leadership_ A model for Effective Executive: New Delhi, Concept.

·         Vohra. N. & Kumar, Mukul. (2009). Relevance of Peter Drucker's work: Celebrating Drucker's 100th birthday.  Vikalpa: The Journal for Decision Makers, 34(4), 1-8.

·         Vohra, N., & Bhatnagar, D. (2011). Leadership Development in Organizations in India: The why and how of it: Introduction.Vikalpa: The Journal for Decision Makers, 36(3), 61-65


·         Vohra, N., Shatdal, A. & Bhatnagar, D. (2011). Leadership development: Insights and way forward.  Vikalpa: The Journal for Decision Makers, 36(4), 122-129.

·         Gladwell, Malcom (2008) Outliers: Allen Lane, Penguin Books

·         Khanna, Inderjit (2022) Flashes Before my Eyes:  The Civil Service and More, Rawat Publications: Jaipur

·         Nooyi, Indra (2021) My Le in Full: Work, Family and Our Future, Penguin random House

·         Thomas Thakadipuram (2022 in press) Leadership Wholeness: A Model of Spiritual Intelligence, scheduled to be published by Palgrave McMillan, New York. (University of St. Thomas Minneapolis, MN, USA)

·         Bhaumik, Mani (2006) Code Name God: The Spiritual Odyssey of a Man of Science, Penguin Books

·         Joseph, George A (2020) Being People: Productivity and Quality Publishing, Pvt. Ltd. Madras

·         Gupta, Vishal (1920) First Among Equals: T-R-E-A-T Leadership for L-E-A-P in a Knowledge Based World : Bloomsbury India, New Delhi, 2020


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